I found out my insurance covered glasses made in Meijer store in Michigan City, In. on Franklyn St.
I wanted the bifocal made special for working on my laptop and watching TV.
The rude saleswoman told me I needed to make an appointment with the optometrist.
It was no that I needed to make an appointment. It was totally how she presented the fact.
I made the appointment and show up. I was told that I needed to pay the optometrist $15.00 separated from the bifocal order of $25.00.
I explained in great detail that I wanted the reading portion of the glasses to a distance from my face.
I was seated in a straight back exam chair. I placed a card at my knees.
I told her this is where I place the screen of my laptop. That is where I want the lens to made for.
She told me that that was a bit unusual but could be done
I had this done at optical sales stores.
The lady took a lot of precise measurements and wrote up the prescription.
I went back out to the saleswoman. After she looked at the prescription. She stated that it did not look right. She had me pick out the frames I liked.
She wrote up everything. Then she said that she will send "these frames to received the lens". The process will take about 2 weeks.
I said,"what"? You need to send these frames?
Yes that is the frames you want.
Off they went. Just under the two weeks. She called the glasses are in.
I stopped in. I needed to go somewhere else. I tried on the glasses and looked at a card and read it. I looked across the store and read the sign on the back wall. I left the store.
That night I took out my laptop and turned on the TV.
Immediately I seen I could not read the laptop. It was very blurred. I pulled the screen into me.
The text was very clear about 8 inches from my nose. Then I noticed when looking at the TV. My right eye was blurred. The left was sharp.
I went back to Meijer. I explained to the saleswoman about the problem.
I even show her where I could read her monitor clearly. About 8 inches.
Her FIRST comment was, "I did not bring the laptop when I seen the optometrist."
I stated that reading a card or screen does not make a difference.
Well I had to make another appointment with the optometrist.
Then she said, make sure you bring the laptop so she could get it right.
I seen the optometrist. She checked everything. She said that the lens maker changed the prescription because it was unusual. The optometrist made all new measurements. She stated that the new measurements are very close to the original.
Back the saleswoman. She again commented that it was my problem because I did not bring in the laptop. She would send out the new order.
After waiting some time I called. I was told the lens place did not want to except the "costumer's" frames.
A long debate. They will except the frames. I was given a new window to get them back.
I called at the end of the window. NOT in. extended days and extended days.
Finally I went in to get a refund. Well she got real nasty.
I demanded the store manager. The store manager told me that he Optical department is not part of Meijer's store.
I told him I walked through the Meijer doors and I am inside the Meijer store. This all reflects on the store. Well he finally decided to intervene on my behalf.
The first thing out of the saleswoman's mouth was, "I do not want him inside this section." make him stay outside the ribbon. She took the manager way back and talked to him.
I thought, NO WAY am I going to stay out of that. I walked up to the manager away from the saleswoman.
She accused me on not being cooperative and understanding that I wanted something special done. They could not do it.
I demanded a refund. She could not do it because the manager was not there.
The next day I called Meijer's corp 877#. The first thing out of the complaint dept woman. The optical department is not part of Meijer store.
We went around and around. Finally she transferred me to the Optical division. Who answered Meijer's optical.
I explained the whole problem to him. He stated that because of the unusual prescription. the lens made the lens for close reading.
MY BIG question, Why did I have to see and pay an optometrist. If the lens maker make the lens differently. We went around and around on that question.
I received a call today to pick up the glasses.
Again!
The close lens were about 8 inches to read. The distant was so bad I could not see anything clear.
So I got a refund of the $25.00. For the glasses. I could not receive the $15.00 for the optometrist. Because she did my measurements and is a different department and not part of the Meijer optical department.
I wanted the bifocal made special for working on my laptop and watching TV.
The rude saleswoman told me I needed to make an appointment with the optometrist.
It was no that I needed to make an appointment. It was totally how she presented the fact.
I made the appointment and show up. I was told that I needed to pay the optometrist $15.00 separated from the bifocal order of $25.00.
I explained in great detail that I wanted the reading portion of the glasses to a distance from my face.
I was seated in a straight back exam chair. I placed a card at my knees.
I told her this is where I place the screen of my laptop. That is where I want the lens to made for.
She told me that that was a bit unusual but could be done
I had this done at optical sales stores.
The lady took a lot of precise measurements and wrote up the prescription.
I went back out to the saleswoman. After she looked at the prescription. She stated that it did not look right. She had me pick out the frames I liked.
She wrote up everything. Then she said that she will send "these frames to received the lens". The process will take about 2 weeks.
I said,"what"? You need to send these frames?
Yes that is the frames you want.
Off they went. Just under the two weeks. She called the glasses are in.
I stopped in. I needed to go somewhere else. I tried on the glasses and looked at a card and read it. I looked across the store and read the sign on the back wall. I left the store.
That night I took out my laptop and turned on the TV.
Immediately I seen I could not read the laptop. It was very blurred. I pulled the screen into me.
The text was very clear about 8 inches from my nose. Then I noticed when looking at the TV. My right eye was blurred. The left was sharp.
I went back to Meijer. I explained to the saleswoman about the problem.
I even show her where I could read her monitor clearly. About 8 inches.
Her FIRST comment was, "I did not bring the laptop when I seen the optometrist."
I stated that reading a card or screen does not make a difference.
Well I had to make another appointment with the optometrist.
Then she said, make sure you bring the laptop so she could get it right.
I seen the optometrist. She checked everything. She said that the lens maker changed the prescription because it was unusual. The optometrist made all new measurements. She stated that the new measurements are very close to the original.
Back the saleswoman. She again commented that it was my problem because I did not bring in the laptop. She would send out the new order.
After waiting some time I called. I was told the lens place did not want to except the "costumer's" frames.
A long debate. They will except the frames. I was given a new window to get them back.
I called at the end of the window. NOT in. extended days and extended days.
Finally I went in to get a refund. Well she got real nasty.
I demanded the store manager. The store manager told me that he Optical department is not part of Meijer's store.
I told him I walked through the Meijer doors and I am inside the Meijer store. This all reflects on the store. Well he finally decided to intervene on my behalf.
The first thing out of the saleswoman's mouth was, "I do not want him inside this section." make him stay outside the ribbon. She took the manager way back and talked to him.
I thought, NO WAY am I going to stay out of that. I walked up to the manager away from the saleswoman.
She accused me on not being cooperative and understanding that I wanted something special done. They could not do it.
I demanded a refund. She could not do it because the manager was not there.
The next day I called Meijer's corp 877#. The first thing out of the complaint dept woman. The optical department is not part of Meijer store.
We went around and around. Finally she transferred me to the Optical division. Who answered Meijer's optical.
I explained the whole problem to him. He stated that because of the unusual prescription. the lens made the lens for close reading.
MY BIG question, Why did I have to see and pay an optometrist. If the lens maker make the lens differently. We went around and around on that question.
I received a call today to pick up the glasses.
Again!
The close lens were about 8 inches to read. The distant was so bad I could not see anything clear.
So I got a refund of the $25.00. For the glasses. I could not receive the $15.00 for the optometrist. Because she did my measurements and is a different department and not part of the Meijer optical department.
