I purchased, and PAID FOR a couch from the Greenwood Ashley Furniture store EIGHT WEEKS AGO. At the time, they promised delivery in 4-6 weeks. At six weeks, it took me OVER TWO HOURS to reach a live person on the phone, and they promised to check into it and call me back, which NEVER HAPPENED. Three days ago, at EIGHT WEEKS I called and was informed that it would be a MINIMUM of 16 MORE WEEKS before they could deliver my couch. I went online and worked with one of their online shopping assistants to ask if I purchased the couch today, when they could deliver it. They promised me 8 weeks or LESS. So, they are still selling these couches and LYING to customers about how long it will take for delivery. Them having my money for SIX MONTHS without delivering a product seems almost criminal. I was told that the only way I could cancel my order would be with a manager, and there would be a “restock” charge. I have waited for THREE DAYS for a call back from a manager, which has NOT HAPPENED.. Luckily I used a credit card, so I am just going to do a chargeback, and I will REFUSE to pay a restocking fee. I just wanted to put the warning out there to others that might consider shopping at Ashley Furniture.