+1 for Kel-Tec warranty service

[ACC]

I bought a Gen 2 Sub 2000 (9mm G19 version) about a year ago from a INGO member. Gun functioned great as long as I've had it. But noticed about a month ago that the barrel was loose (known issue). Sent in a service request and they got back to me with a ticket and mailing instructions in about 72 hrs. Sent it off on July 28th for repair.

Got it back on Aug 8 fixed, new extra thread protector and birdcage and no charge. 11 days door to door.

Impressive.

 

[Dirtebiker]

As it should be.
good for them!

 

[throttletony]

Good for them.
Seems like Kel-Tec is a love/hate company.
Folks love em or hate em. I don't own any, but a couple buddies do, and their stuff seems to work fine for them

 

[wtburnette]

Good to know. I have a sub2k as well and I'm happy to hear they have good customer service if it's needed...