Bought some Federal Black Pack rebate ammo, took advantage of the Academy Sports free shipping while relaxing in my recliner for Black Friday, congratulated myself on my cleverness. Then karma bit.
Filling out the rebate form online I discovered my Apple .IMG pics had to be converted to PDF or .JPG first before uploading.
My tech-savvy wife looked up the how-to instructions online and after a few tries I was able to convert, then upload my pics of the UPC codes and the sides and tops of the individual ammo boxes.
Hit "Submit"....blank page appears with a little blurb at the top about "file too heavy"
Did I do something wrong? Went back, laboriously filled out the form again..."Submit"...."file too heavy"
Let's call the Federal rebate Help Line.....Robot voice, "Lines closed, call back monday."
Called back Monday morning. Helpful lady said, "Yes we are seeing a lot of difficulty with this rebate. You are uploading too many pics and overloading the submission."
Me, "The rebate form required the photos."
Helpful lady, "Yes but there are still too many photos in your file. Push the ammo boxes together and retake your pics, that way there will be fewer pics to upload."
Me, "You are not at fault ma'am and I appreciate your help but please tell your management I feel like a sucker and won't do this with Federal again."
Retook the pics, converted them to .JPG, uploaded the files and hit "Submit"....success, finally!
Several hours of frustration gives me $25.
Anyone else having problems?
Filling out the rebate form online I discovered my Apple .IMG pics had to be converted to PDF or .JPG first before uploading.
My tech-savvy wife looked up the how-to instructions online and after a few tries I was able to convert, then upload my pics of the UPC codes and the sides and tops of the individual ammo boxes.
Hit "Submit"....blank page appears with a little blurb at the top about "file too heavy"
Did I do something wrong? Went back, laboriously filled out the form again..."Submit"...."file too heavy"
Let's call the Federal rebate Help Line.....Robot voice, "Lines closed, call back monday."
Called back Monday morning. Helpful lady said, "Yes we are seeing a lot of difficulty with this rebate. You are uploading too many pics and overloading the submission."
Me, "The rebate form required the photos."
Helpful lady, "Yes but there are still too many photos in your file. Push the ammo boxes together and retake your pics, that way there will be fewer pics to upload."
Me, "You are not at fault ma'am and I appreciate your help but please tell your management I feel like a sucker and won't do this with Federal again."
Retook the pics, converted them to .JPG, uploaded the files and hit "Submit"....success, finally!
Several hours of frustration gives me $25.
Anyone else having problems?