COVID 19 shuts down MKS Hi-Point

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  • 380Mike

    Marksman
    Rating - 0%
    0   0   0
    Nov 19, 2011
    224
    43
    I just received an email from MKS Hi-Point, that they are shutting down their factory until further notice. I'll try and post the email.

    03/23/2020
    As you may have heard, the state of Ohio has joined many others in shutting down all non-essential business to help fight the spread of the Corona Virus.


    Although the firearm industry has been listed as exempt in this order, our number one priority has to be the safety, health, and well-being of our employees. As such, as of March 23, 2020, we have made the difficult decision to shut down all operations, including accessory sales and repairs until further notice.


    Please know this decision did not come lightly. Also know that your firearm is still covered under our industry leading lifetime warranty, and we will be here to serve you as soon as we can. If your firearm is already on site for repair, trust that we will do everything in our power to get it fixed and returned to you as quickly as possible, but delays are unavoidable.


    Thank you for your understanding during this difficult time.


    Any accessory orders that have already been placed will be shipping in the next few days, as long as the items are in stock. We are working to get these out as quickly as possible. Thank you for your patience!


    Same goes for their repair centers.

    03/20/2020
    In an effort to ensure the safety of the staff here at Hi-Point® Firearms and to continue smooth customer service, as of noon on 03/20/2020, we will not be accepting any incoming repair shipments until further notice as we are anticipating an interruption in normal business hours. Please do not ship your firearm until you are approved to do so.


    Your firearm is still covered by the Lifetime Warranty, but you must call us at 419-747-9444 so that we can take your information and call you back once we can schedule your repair.


    Thank you for your patience during this time.
     
    Last edited:

    Ark

    Grandmaster
    Site Supporter
    Rating - 100%
    25   0   0
    Feb 18, 2017
    6,813
    113
    Indy
    That sucks, but...let's be real here, making Hi-Points is not an essential activity. Glocks, maybe. Berettas, definitely.
     
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