+1000000 Smith and Wesson Warranty Service!

[Mosinguy]

About three weeks ago I was having trouble with my 5906. The barrel cutout for the guide rod was badly worn down preventing reassembly. I sent it in and waited. I just got home and opened the box and figured all they did was file out the cutout to work properly.

NOPE!

I got a BRAND NEW barrel, new extractor, and a new recoil spring. all of this on their online parts list comes out to around $120+. I also got a 10 round magazine (anyone want to trade?). WOW S&W, just...WOW. I can't believe I got a new barrel still. Smith and Wesson just made a lifetime customer. When I get my .357, you can bet it'll say Smith and Wesson on the barrel. And when I get my first full-sized Tupperware gun, sure as hell it'll say Smith and Wesson on it.

Great job you guys at S&W!

EDIT: Forgot to add, this was all FREE

 

[ludlow]

Glad it turned out well for you. I've not had to use their customer service yet, but if I ever do I hope to receive the great service I keep hearing about.

 

[jve153]

i had to deal with them on my bodyguard, they were top notch. had a set screw come loose and jam the gun, breaking the cover for the laser. emailed them they sent new cover, screw and wrench. woulda been awesome to get an extra mag, but i wont complain.

 

[singlestacksig]

nice, glad to see that their service has not changed..

 

[8th SPS USAF]

SW CS

I had a problem with the moon clips that came with my 442 Pro. Bad time everyone was at the Shot Show. Took awhile but , I got new replacement moon clips and they work fine.

 

[snorko]

And this was a 15-20 year old used gun, correct. Can't beat that.

 

[Mosinguy]

And this was a 15-20 year old used gun, correct. Can't beat that.

Ex police gun. The S&W forums puts my gun's birth year in the 1994 range. So an 18 year old 5906, non original owner, free gunsmithing and parts replacement. I guess it's easy to see why Smith and Wesson has been around for over 150 years.

 

[Bosshoss]

 

[SSGSAD]

That is why I am a S&W guy !!!!!

 

[singlestacksig]

i just wish they would keep the 3rd gen guns alive...
imagine a 3913 with a 52 single action trigger & frame safety?

 

[Hillbillyblood]

Positive News!

 

[blamecharles]

Glad it all worked out for you. When you going to go shoot it. I am going to try to head to Atterbury on Saturday to let the Mosin do some talking and to try out my first batch of handloads.

 

[Mosinguy]

Glad it all worked out for you. When you going to go shoot it. I am going to try to head to Atterbury on Saturday to let the Mosin do some talking and to try out my first batch of handloads.

Maybe next weekend. I don't want to use too much ammo, the prices are going up