eft file problems

[meyer4589]

I am in the process of submitting an e-file form 1 and I cannot get my finger print file to upload. I had the prints done at a local class 3 dealer and have them on a flash drive. I currently only have a Mac to use, which could be the problem. Is there an application I can use to get this file to open so I can submit it, or do I need to go back to the dealer and just have them finish the submitting the form 1 from their computer?

 

[DDadams]

Is your name really long?

They wouldn't let me upload mine electronically because they have a character limit cutoff at BATFE.

 

[dak109]

Make sure the files are complete. I had mine done at the 1500, they didn’t get the form completely filled out. A call to them and it was fixed in like 5 minutes.

 

[Aszerigan]

I don't know of any software to open and edit an .eft file. I can say that I use a mac and have no issues. Try shortening the name of the file on your desktop and resubmit.

If you're still having issues, shoot me a PM, I'm happy to help you get it filed.

 

[dak109]

Might not have been an issue in the eft file itself(which is the fingerprint file if I’m thinking correctly) but on the flash drive with all the other information. I couldn’t edit the file to fix it myself.

 

[nucular]

There are apps in the app store that you can use to view EFT files. You can also use nistviewer on the desktop to view the contents. I would do that to make sure it isn't corrupt but you don't extract before uploading. Their site expects an EFT file and will validate the contents.

 

[meyer4589]

My issue is when I got to upload the fingerprints I can’t select the file from the flashdrive or the desktop if I save it there