Does anybody know what's going on with the AES Indiana billing system?
I made a payment yesterday that is not acknowledged in my Account Activity, and my bank shows no record of it either.
LUCKY I got the Reference Number of the payment.
My wife owns a house and hasn't gotten a bill this month, so she called AES.
They told her that some people haven't gotten a Bill since November.
I UNDERSTAND the billing system is being upgraded.
WHY WOULD A PROPERLY RUN COMPANY COMPANY PUT A SYSTEM INTO PRODUCTION BEFORE THEY EVEN KNOW IF IT WORKS PROPERLY?
IT'S LIKE THE INCOMPETENCE IN THIS WORLD JUST GETS WORSE AS TIME GOES ON.
I made a payment yesterday that is not acknowledged in my Account Activity, and my bank shows no record of it either.
LUCKY I got the Reference Number of the payment.
My wife owns a house and hasn't gotten a bill this month, so she called AES.
They told her that some people haven't gotten a Bill since November.
I UNDERSTAND the billing system is being upgraded.
WHY WOULD A PROPERLY RUN COMPANY COMPANY PUT A SYSTEM INTO PRODUCTION BEFORE THEY EVEN KNOW IF IT WORKS PROPERLY?
IT'S LIKE THE INCOMPETENCE IN THIS WORLD JUST GETS WORSE AS TIME GOES ON.