I'm at a loss on how to proceed from here and could use advise.
Four years ago we bought our dream house and it had a 3 year old heating/cooling system. Every year the air has been out and it's getting frustrating that every year I have to put money into something that should be worry free.
System is
Trane XL16i outside unit
Heat Pump Pro by Arzel (with 4 zone transformer)
Trane XB80 furnace
3 summers ago (we moved in and the system was 4yr old) went to start it up and nothing. Found the info for the company that installed it they came out and told me compressor was bad. Trane only warranties to the orginal buyer but the company was nice enough to write up so Trane covered the part but not labor. $1700 labor bill I had to pay.
2 summers ago (now 5yr old system) fired the air up and nothing! Called the install company out and found that the coils inside were bad and freezing solid. Again they wrote it so Trane covered the part and I paid labor $1800 bill for me.
Last year (6yr old system) fired the air up and warm air. Called the company out and they found the system had no freon recharged for free but told me that if it leaked out again that they would charge me. Air worked perfect all summer. When they charged it they said they put dye in it to detect for leaks and found none.
This year fire the air up and warm air. I assume that it's out of freon again and I'm pissed. I'm guessing it will be $500-600 bill to recharge it. My wife says not to use the company that orginal installed but I'm worried if it's something else that I'll be screwed for parts and labor with a new company. At least with the orginal company I know that they will write it so Trane covers the parts.
Any advise on what I should do? I thought nothing stops a Trane but this system is junk and I'm already $3500 into it and dread every year when summer comes because I know it won't work. Hopefully the dye they put in last year can be found to find the leak if it is leaking but last year they told me that they could not find any leaks but if it was small that it might take all summer and winter to leak out.
Four years ago we bought our dream house and it had a 3 year old heating/cooling system. Every year the air has been out and it's getting frustrating that every year I have to put money into something that should be worry free.
System is
Trane XL16i outside unit
Heat Pump Pro by Arzel (with 4 zone transformer)
Trane XB80 furnace
3 summers ago (we moved in and the system was 4yr old) went to start it up and nothing. Found the info for the company that installed it they came out and told me compressor was bad. Trane only warranties to the orginal buyer but the company was nice enough to write up so Trane covered the part but not labor. $1700 labor bill I had to pay.
2 summers ago (now 5yr old system) fired the air up and nothing! Called the install company out and found that the coils inside were bad and freezing solid. Again they wrote it so Trane covered the part and I paid labor $1800 bill for me.
Last year (6yr old system) fired the air up and warm air. Called the company out and they found the system had no freon recharged for free but told me that if it leaked out again that they would charge me. Air worked perfect all summer. When they charged it they said they put dye in it to detect for leaks and found none.
This year fire the air up and warm air. I assume that it's out of freon again and I'm pissed. I'm guessing it will be $500-600 bill to recharge it. My wife says not to use the company that orginal installed but I'm worried if it's something else that I'll be screwed for parts and labor with a new company. At least with the orginal company I know that they will write it so Trane covers the parts.
Any advise on what I should do? I thought nothing stops a Trane but this system is junk and I'm already $3500 into it and dread every year when summer comes because I know it won't work. Hopefully the dye they put in last year can be found to find the leak if it is leaking but last year they told me that they could not find any leaks but if it was small that it might take all summer and winter to leak out.
