Anyone else score a launch day iPhone X?

[CHCRandy]

I'm curious about your complaints with apple customer service. I'm a long time apple hater, but my kids have apple products and i've had a better than average time with apple customer service.

My beef with them was the last time I bought an Apple phone for my daughter I paid $600 and less than 2 weeks later it stopped working. I returned to ATT and told them what was happening and they informed me I had to either send it in or take to Apple store. So seeing as I needed the phone I proceeded to drive over an hour one way to the only Apple store in the state at the time, on North East side...stood in the line for 30-45 minutes to have them tell me 30 minutes later the phone needs replaced. So they went back and got a phone to replace it with and it was a refurbished phone. I told them I bought a new one and expected a new one.....they told me it wasn't new after the first time I used it. I took the refurbished phone and have not and will not buy another Apple product. They don't do anything other brands won't do......at least for me that's the case.

 

[Vigilant]

My beef with them was the last time I bought an Apple phone for my daughter I paid $600 and less than 2 weeks later it stopped working. I returned to ATT and told them what was happening and they informed me I had to either send it in or take to Apple store. So seeing as I needed the phone I proceeded to drive over an hour one way to the only Apple store in the state at the time, on North East side...stood in the line for 30-45 minutes to have them tell me 30 minutes later the phone needs replaced. So they went back and got a phone to replace it with and it was a refurbished phone. I told them I bought a new one and expected a new one.....they told me it wasn't new after the first time I used it. I took the refurbished phone and have not and will not buy another Apple product. They don't do anything other brands won't do......at least for me that's the case.

The new one doesn't do much more than it's competitors did a couple years ago!

 

[King31]

My 5s has issues (like shutting off all the time on it's own, sometimes just going to a black screen for the random hour or two, and short battery life), but I'm not planning on getting a new phone until it dies completely.

That is quite funny because mine does the same thing. I haven't had mine in an otter box case since back in April, just hoping something would happen to it. So far so good besides the absolutely awful battery life

 

[WebSnyper]

That is quite funny because mine does the same thing. I haven't had mine in an otter box case since back in April, just hoping something would happen to it. So far so good besides the absolutely awful battery life

Not sure on the 5's, but I inquired recently about a battery replacement at the Apple store for my son's 6s (as an option for when he is home for college at Christmas) and Apple indicated they can replace it in store (best to make an appointment) for $79 https://support.apple.com/iphone/repair/service/pricing

I even went into the store to ask them directly as the person I got on the phone when I called was clueless if they could actually do it in the local store or if it would have to be shipped in and shipped back, etc.
Local store said no issue, just best to call their customer service first, and they may have you run through a few tests but then make an appointment to replace in store. Said it should take a couple of hours or so with the phone in store.

 

[snapping turtle]

If the phone isn’t out of warranty there are reputable repair shops that will do it quicker and cheaper than the Apple store.

There are a few bad apples in the repair business also. Check reviews

 

[snapping turtle]

If the phone isn’t out of warranty there are reputable repair shops that will do it quicker and cheaper than the Apple store.

There are a few bad apples in the repair business also. Check reviews

 

[bwframe]

Apple Will Oppose Bills Like Indiana’s ‘Religious Freedom’ Law


Tim Cook: Pro-discrimination ‘religious freedom’ laws are dangerous


Tim Cook
✔@tim_cook

Apple is open for everyone. We are deeply disappointed in Indiana's new law and calling on Arkansas Gov. to veto the similar #HB1228.
1:56 PM - Mar 27, 2015

 

[turbodiesel86]

I'll just keep what I got

 

[chezuki]

w00t!

I usually suck at stuff like this, but I used the My Verizon app on both my iPhone and iPad and scored a Space Gray 256 GB iPhone X for "delivery by Nov. 3rd". The button to "Select" the phone didn't go live until about 3:10 ET, and I completed my order around 3:12 to 3:13. Hope y'all had good luck--I figured this was going to be next to impossible.

Edit: Cary scored the same color/capacity through AT&T's mobile app, too. Glad they did this at 3 AM local time--I think that helps us here in the East who keep vampires' hours.

You or Cary get a shipping confirmation yet? Ordered from AT&T, and as of 10:15pm Wednesday still show “preparing to ship”.

 

[patience0830]

Screw apple.

If i didn't run all over the country for work, i wouldn't have a cell phone at all.

 

[Gabriel]

Screw apple.

If i didn't run all over the country for work, i wouldn't have a cell phone at all.

The main thing I don’t like about my phone is that it can be used as a phone. Otherwise I like it.

 

[patience0830]

The main thing I don’t like about my phone is that it can be used as a phone. Otherwise I like it.

Amen.

 

[steve0322]

Or communist cars.....seriously though, I hate Apple products and customer service. I will never own another Apple product.

My GF always had good experiences with their customer service. She had a 5s where the camera would fail every 6 month. They would replace it with a new phone every time with no runaround and barely any questions asked. It was always worth the drive and the 30-45 minute wait at the apple store.