Bradis

[Tdcompton]

Bradis just said they would charge me ten dollars to look up the date I purchased my Modsberg from them in their computer... You have got to be kidding me?!?!

 

[SERparacord]

Always put the receipts in a safe place.

 

[dnurk]

Is a Modsberg some type of weapon specifically crafted for forum mods? Kind of like the ban hammer?

 

[rgrimm01]

I always staple the receipts to the manuals. I do not know what labor is involved or what system they are running on their computer, but if it takes an employee a half hour or more to search for the info...

 

[iamaclone45]

Bradis just said they would charge me ten dollars to look up the date I purchased my Modsberg from them in their computer... You have got to be kidding me?!?!

They could have said $20.

 

[Tdcompton]

I have the sales receipt at home in my filebox... Simply trying to complete a quick email and thought they would be faster than finding the receipt... I found the date myself and it sure didn't cost ten bucks..

I think that considering I bought the gun from them along with many other items it was the least they could do.. It would have taken them only a quick name search... This type of attitude is why people lose business... If I want to deal with someone who has no concern for treating their customers with a little kindness then I can buy from an online dealer or big box where I am not surprised by that treatment.

 

[Manatee]

Your time is more valuable than theirs? You can't search your own records....because of ..... laziness? Convenience?

 

[Tdcompton]

but if it takes an employee a half hour or more to search for the info...

Half an hour?? Try 14 key strokes..

 

[Kutnupe14]

Half an hour?? Try 14 key strokes..

Why would Bradis have your info? Do they store all customer info from purchases?

 

[ArcadiaGP]

Half an hour?? Try 14 key strokes..

Oh, so you must use the exact system they use. Odd how you know that.

They don't work for you.

 

[Tdcompton]

Why wouldn't they store customer info on gun purchases?

Boy.. The snarky Bradis minions are strong on this forum...

 

[singlestacksig]

it's called records research and it takes time..
why would you need to know the exact date?

 

[atvdave]

Why would Bradis have your info? Do they store all customer info from purchases?

^^^^^^^^

This... My LGS doe's not.

Edit:... and I like it that way...

 

[ArcadiaGP]

Why wouldn't they store customer info on gun purchases?

Boy.. The snarky Bradis minions are strong on this forum...

Who said they didn't? It's not their job to find paperwork for you. You have no idea what is involved in finding it (guess how many sales they do per month), what sort of system they use (maybe it's archaic and hard to navigate), or what sort of time is involved in finding it.

They offered to do it for you as a service. You didn't like that it wasn't "Free"

 

[N8RV]

Is a Modsberg some type of weapon specifically crafted for forum mods?

Modsberg is a small town in central Missouri where all moderators are created, trained and turned loose on the internet.

I thought everybody knew that.

 

[Manatee]

I can find records in my bound book in a minute or two. But, not all systems are computerized. I don't know about Bradis. If it's a manual process, it can take a lot of time even if you know the approximate date of purchase.

But, Bradis is under no obligation to do so for you.

Since you found the information in your own records, it certainly sounds like you were attempting to waste the time of another human being.

 

[Simon6101]

Not that easy

It is not as simple as a name search. If someone is asking for a receipt then we have to go to the computer and do the name search then find the receipt in the file room. Most people want a copy because they have had something stolen. Sorry you are upset about your experience but as everyone has already posted Time is money and the bosses have to pay the employees to look up your info.

 

[singlesix]

Why wouldn't they store customer info on gun purchases?

Boy.. The snarky Bradis minions are strong on this forum...

90% of my purchases are from PSS and 10% Bradis ( no major issues, I've been doing business with PSS longer) and I don't see anything wrong with Bradis' response.

 

[drillsgt]

It didn't take long for the bradis apologists to come out, if time is money why not charge for asking questions or being shown a gun?

 

[Mosinguy]

It didn't take long for the bradis apologists to come out, if time is money why not charge for asking questions or being shown a gun?

Gun = right there in front of you. Receipt = buried in a filing cabinet somewhere along literally tens of thousands of other receipts IF they even still have it.