Now the other theoretical question....do you all think the decision would have been so easy if a big retailer like Walmart or Amazon had over shipped you something????
This isn't theoretical for me, I had Amazon do it. Without going in to all the details, I had a Mac Mini shipped in an order with 2 Apple TV appliances. No way to generate a return label online, because you had to select an item that you were returning and a Mac Mini wasn't on my order. I called Amazon (multiple times) and tried to explain the situation, and asked where they would like me to send it. Each time, I got a response of "but we don't see a Mac Mini on your order" . I finally spoke with a manager and was told to keep it, as well as a thank you for being an honest customer.