-
Be sure to read this post! Beware of scammers. https://www.indianagunowners.com/threads/classifieds-new-online-payment-guidelines-rules-paypal-venmo-zelle-etc.511734/
Computer Repair Person needed. HELP
- Thread starter Knife Lady
- Start date
The #1 community for Gun Owners in Indiana
Member Benefits:
Fewer Ads! Discuss all aspects of firearm ownership Discuss anti-gun legislation Buy, sell, and trade in the classified section Chat with Local gun shops, ranges, trainers & other businesses Discover free outdoor shooting areas View up to date on firearm-related events Share photos & video with other members ...and so much more!
Member Benefits:
Bunnykid68
Grandmaster
Tagged
Knife Lady
PROUD TO BE AN ARMY BRAT
The only reason I want to talk on the phone is to explain in more detail what I think happened and what it is doing and not doing. I can get it to come on but that is all. It is a Toshiba Laptop.
Last edited:
I'm no guru but I do know a bit about troubleshooting...
Has anything changed? Have you installed any new software or updated any recently? Added or changed out any hardware like the mouse, maybe? On that software update question, that would include virus protection stuff--has that updated recently?
I just talked to her and it sounds like the HDD heads are seeking back and forth. Her daughter was beating on the keyboard and slamming the lid down very hard. Anybody out Greenfield area to meet with her and see if it can be repaired easy?
Yep, sounds like its time for a new drive.
I have a coworker in our helpdesk that is more than capable That lives just on the south edge of G'field. I'll text him and see if he is available.Here as in INGO? Mostly read the funny pics thread and avoid oc/cc debates but that's not the point.
When you say the computer comes on, but that's it, does it go to your Windows desktop or does it throw any error codes?
-edit-
guess I should have read the rest of the thread.
iChokePeople
Master
- Feb 11, 2011
- 4,556
- 48
To most IT guys, being on the computer is TOTALLY different than being on the phone.
Knife Lady
PROUD TO BE AN ARMY BRAT
it comes on but no it will not go to windows desktop. It will not go anywhere or do anything. It has a black screen and that is all. I guess it got banged up pretty good while I was on the phone with my doctor. Just more bad news today. It was just easier for me to explain on the phone . A big thanks to the 2 members who called. I really appreciate it.
I gather you can't even get into the bios or anything?
This isn't a funky issue where it went to sleep and you can't get out of hibernation/sleep mode, is it?
Remove the battery for 10 minutes or so, and put it back in then try booting it up to check
This isn't a funky issue where it went to sleep and you can't get out of hibernation/sleep mode, is it?
Remove the battery for 10 minutes or so, and put it back in then try booting it up to check
I had an itch in my brain that it might be a reference, but couldn't place my finger on it.
But yeah.. best case is being in front of the keyboard.
Is the screen black like it is receiving power? If the screen does not come on at all then a cable may have come unplugged inside.
Could it be working, but you just don't see that it is? It might be the back light is bad. Can you shine a light on the screen to see if you can see windows or icons faintly?
Does the screen look to be in one piece if you shine a light on it? Possibly broke the lcd/led. Could it be broker ram or mobo failure?
Perhaps it's a disconnected monitor ribbon?
Plug it into an external TV/monitor and let us know if anything shows up. With a laptop its best to rule out display failure.
Perhaps it's a disconnected monitor ribbon?
Plug it into an external TV/monitor and let us know if anything shows up. With a laptop its best to rule out display failure.
The laptop will POST. The BIOS is not detecting a boot device. A typical impact type scenario. Most likely a damaged hard drive (or SSD, we don't know what is in it yet). Hopefully remove and reseat will get it to spin up.
Knife Lady
PROUD TO BE AN ARMY BRAT
Well I took it to Best Buy today and other than a good long chat with a long time gf It was a wasted trip. The Geek guy turned it on and watched it for a few and said I am about 90% sure that your hard drive is messed up and possible your mother board could be as well. I said well hook it up and test it and he said that could take up to 18 hours to know for sure and would cost $60. I said why 18 hours. He said depended on where on the drive it is messed up. He said he could find out within 10 minutes or it could take 10 hours or more. Just depends.
So here I am still wondering what is wrong and how bad. Also wishing I knew how to figure out windows 8 cause I would be on a new computer right now instead of using Brad's while he is gone.
I am used to Windows 7 and I get that on one but wondering if anyone knows if the performance is still as good on one that originally had Windows 8 but was replaced with Windows 7?
So here I am still wondering what is wrong and how bad. Also wishing I knew how to figure out windows 8 cause I would be on a new computer right now instead of using Brad's while he is gone.
I am used to Windows 7 and I get that on one but wondering if anyone knows if the performance is still as good on one that originally had Windows 8 but was replaced with Windows 7?
