Frankford Arsenal

[tsilveus]

Bought a Frankford Arsenal wet / dry media separator off of Amazon. When initially setting up, I noticed the basket was missing the rubber latch. Called AOB and they directed me to the Frankford rep. They asked me to send a pic of the problem. Within a week, a package arrived. I was expecting just the latch. They sent me a complete new unit. That is definitely above and beyond.