Indy Trading Post

[indyjake]

I had an AR-15 transferred to Indy Trading Post and picked it up today. I also picked up a carry handle for it there too. Brian is a good guy who's great to deal with. I was glad to see the place was busy today too!

 

[Eprobertson1]

Thanks for thinking of Indy Trading Post to transfer your rifle. If there is anything else that we can do, please stop in and ask us.

 

[Luckboxx74]

++1 for the guys at Indy trading Post. Bought an inexpensive scope for my first AR build and they took the time to show me all the different scopes and even helped with putting it all together.

 

[vwoodrum11]

Had an H&R Topper shotgun shipped to Brian and as usual another great transaction. Great place!

 

[Eprobertson1]

If your buying from us or transfering thru us, we do appriciate you business. Customer service is our number one goal.

 

[dominicandemon]

+1 for Indy trading Post.

Store is very nice and clean.

They answered all my questions.

I just went to the store to check it out, but I will be stopping more often since it is only 5 minutes from my work.

 

[12many]

I don't work too far from Indy Trading Post and have stopped in a couple of times. Everyone there on every visit has been very friendly, very helpful AND they always have a lot of opinions on things. I like that. Seem to be good people.

 

[38special]

Recently I went in and asked about a shotgun buttstock part. The older man looked like he was going to go ask someone else, but instead he just walked away and never came back, then proceeded to ignore me.

*shrug*

Guess we all have bad days, but it left a bad taste in my mouth.

 

[Eprobertson1]

Recently I went in and asked about a shotgun buttstock part. The older man looked like he was going to go ask someone else, but instead he just walked away and never came back, then proceeded to ignore me.

*shrug*

Guess we all have bad days, but it left a bad taste in my mouth.

I am sorry for your negetive experiance. I will let Brian know of this and we will work to correct this kind of customer service. If you would like, PM me your question and I will get you an answer ASAP.

Brian has always stressed to all of our staff about being customer orianted. Again, I am sorry that you were treat in a bad mannor.

 

[Indyvet]

Recently I went in and asked about a shotgun buttstock part. The older man looked like he was going to go ask someone else, but instead he just walked away and never came back, then proceeded to ignore me.

*shrug*

Guess we all have bad days, but it left a bad taste in my mouth.

Sorry about that. I have a real good idea who it was. I have had a discussion with him. Not the first time unfortunately that has happened. I have some issues with help in the shop and he was a volunteer that agreed to hang out and help out but still is to adhere to my policies of customer service. If you ever run in to that again let me or someone else know. One thing I strive for with this shop is to have everyone who comes in to feel comfortable and be helped when they need it. So don't give up on us. We will do our best to make sure it does not happen again.

 

[LEaSH]

It's pretty refreshing to hear management approach complaints like this. +1

Rather than explain it away or downplay it - and it sounds sincere.

I've got to drop in on your shop again soon, it has been too long.

 

[38special]

Sorry about that. I have a real good idea who it was. I have had a discussion with him. Not the first time unfortunately that has happened. I have some issues with help in the shop and he was a volunteer that agreed to hang out and help out but still is to adhere to my policies of customer service. If you ever run in to that again let me or someone else know. One thing I strive for with this shop is to have everyone who comes in to feel comfortable and be helped when they need it. So don't give up on us. We will do our best to make sure it does not happen again.

I can appreciate that. I'll be back in - just one problem really. To be fair, I have been in once before that and got good service with an older gentleman who if I recall correctly loved 1911's.

I appreciate the response - I'll be back in to check you out.

 

[Osobuco]

Indy trading post is the best shop in town. IMHO
Brian is honest and totally customer service oriented.

 

[Eprobertson1]

Thank you to all of our customers. Brian does work very hard for the customers. If have a chace, please stop in and see us.

 

[asquires2]

Stopped by Indy Trading post today and as usual Brian and his gang treated my like family. He's a down to earth guy with the customers best interrest at heart. Honestly I like dealing with him cause he is down to earth!