espicially scopes. i had a guy bring me a scope he had just bought. the vendor didnt really know how to run it and somone told him to take it to me. usually my customer service is for my customers but i decided to throw him a bone since i wasnt busy.
the windage knob was busted on the new scope and there was no returning it. he was a little upset to say the least.
hopfully he learned a valuable lesson about buying from professional salesmen
If you mean this by the guy who sold him the defective scope, that is not a "professional salesman." That is a con man, a thief and/or at least a "shuck and jive" salesman. I meet them all the time. Without meeting you, you seem more like the professional here by offering to help even though you didn't make the sale...this time...
Professional salesman make good deals. For both the customer and himself/company.