Long story ,short .
I've had my Kershaw knife (1670tblkst) since Nov of 08 . Its always in my pocket . Screwdriver, small hammer , splinter getter , cheese cutter , hog skinner ect .
The torsion bar for the speed assist broke about 2 weeks ago .
Contacted Kershaw via email on the 30th of Oct.
My FREE replacement part was in the mail box today 4-Nov .
They even sent me an email telling me the torx screw sizes to take it apart .
Nice to see some old school customer service.
I've had my Kershaw knife (1670tblkst) since Nov of 08 . Its always in my pocket . Screwdriver, small hammer , splinter getter , cheese cutter , hog skinner ect .
The torsion bar for the speed assist broke about 2 weeks ago .
Contacted Kershaw via email on the 30th of Oct.
My FREE replacement part was in the mail box today 4-Nov .
They even sent me an email telling me the torx screw sizes to take it apart .
Nice to see some old school customer service.