Just call S&W customer service. They will email you a shipping label which you can affix to the factory box and instructions on where to take it for shipping. Secure the box with tape and take it to where they recommended. You will have it back in about a week, I would guess. That is the way it worked for me anyway. Good luck!
Kinda looks like the barrel didn't get the feed ramps cut.....Pic of the feed ramps and chamber? Looks like the brass is smacking something on the way in.
Thanks for all of the responses. Sounds like I will be contacting S&W and shipping it back.