Thanks for the suggestion, I don't think pm'ing will speed things up at all. Maybe they will throw in a box of slugs for the delay.
Not going to happen I don't think. That said I'd PM Kenny (Simon6101). I had not dealt with Bradis since Mark left quite some time back, but got to discussing some things with Kenny here in some threads, and PMs, etc and ended up having him in order me something. He does a great job on follow up and knows his stuff.