Mossberg Customer Service - thumbs up

[IndyLongColt]

Just wanted to give a thumbs up to Mossberg Customer Service. I had recently bought a new shotgun (Mossberg 835). I had been looking for awhile and decided on the 835. I chose the waterfowl version actually as I liked the camo pattern and wanted the 28" barrel. This model only came with a front fiber optic sight which I love. Their turkey models have front and rear adjustable sights which is what I wanted (but not the shorter barrel that it came with). I thought no biggie, I'll buy the shotty I want then add whatever sights I want (might pick up a red dot for the gobblers, not sure yet).

So I've shot it with all different kinds of loads (those 3.5" turkey loads are mean) but in the mean time I emailed Mossberg with my concerns (bought a new shotgun, wanted a combination of what your models offered.......loved the shotgun but wanted the sights the turkey models came with).

Anyway, today I received a free of charge brand new set of vent rib adjustable fiber optic sights for my 835. Installed them, and they look great!!! Now I can start patterning at turkey heads LOL.

I know we're only talking $30 ??? or so here, but that's some great customer service. Thumbs up for Mossberg !!!!!!!!!!!!!!!!!!

 

[littletommy]

That's cool of them to do! Good to hear!

 

[243rem700]

It's great to hear of a company that offers that kind of service.

 

[throttletony]

It's great to hear of a company that offers that kind of service.

awesome!
So far I've heard of Ruger, Henry, S&W, and Mossberg being awesome with Customer service (All in the A range)
Remington and Chiappa get a passing B-/C+

How is Springfield? anyone...

 

[venenoindy]

Springfield also has a great reputation when it comes to CS so I wouldn't hesitate to buy their products.

 

[8th SPS USAF]

Glad they helped. I am still waiting on a 2014 catalog ordered in 2013. Hope my MVP does not break.