Love me some PSA.
Good priced gear, and fantastic customer service. LIke the time they could have told me to pound sand for a mod to fix a feed issue, but instead replaced the barrel, did their own version of the fix, and solved the issue. Oh, and at first the CS rep told me to hang onto the rifle for 2 months because they were backlogged on the possible parts to fix it. Better to have me shooting a safe but marginally feeding gun than to have it sitting on a shelf at their site for 2 months. I really appreciate that honesty.
Only thing I dont like is availability. Some uppers are always out of stock, yet similar versions (their flash hider vs a KAK) come available.
ETA: The complaint upthread about shipping speed? Its because they are so popular they cant build their crap fast enough. Want an AR-9? Cant buy a complete rifle because they are sold as uppers and lowers so you can mix and match to get exactly what you want. Seems like one or the other is always out of stock. (or both) So you have to find what you want and add it to a watch list. As soon as the half you want becomes available you have to jump on and order it. My first AR-9 was purchased over the course of two days; Upper came available on a Friday, the lower on a Saturday. I literally bought my lower as I was walking out the door to go do something with the fam.
Good priced gear, and fantastic customer service. LIke the time they could have told me to pound sand for a mod to fix a feed issue, but instead replaced the barrel, did their own version of the fix, and solved the issue. Oh, and at first the CS rep told me to hang onto the rifle for 2 months because they were backlogged on the possible parts to fix it. Better to have me shooting a safe but marginally feeding gun than to have it sitting on a shelf at their site for 2 months. I really appreciate that honesty.
Only thing I dont like is availability. Some uppers are always out of stock, yet similar versions (their flash hider vs a KAK) come available.
ETA: The complaint upthread about shipping speed? Its because they are so popular they cant build their crap fast enough. Want an AR-9? Cant buy a complete rifle because they are sold as uppers and lowers so you can mix and match to get exactly what you want. Seems like one or the other is always out of stock. (or both) So you have to find what you want and add it to a watch list. As soon as the half you want becomes available you have to jump on and order it. My first AR-9 was purchased over the course of two days; Upper came available on a Friday, the lower on a Saturday. I literally bought my lower as I was walking out the door to go do something with the fam.
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