grunt soldier
Master
I figured this was worth it's own thread. It's amazing. As many of you know at the chop in my rmj shrike which has been beat up pretty good, some how got broken. I didn't really care. That is why I buy quality tools. I called and they said send it in. I did and this is the response they sent me today!! Response:
"Thank you for sending us your tomahawk. We will be rehandling your tomahawk. Your handle was molded with what we thought at the time was a truely indestructible material (delron). We could not break it in any of our test. However, with time, it seems to get brittle and if it is dropped and lands ackwardly, is subject to break. Funny thing is, that it is almost impossible to replicate in tests. We will cut the old handle off of your tomahawk and re mold the handle with a high durometer synthetic rubber. We have had no bad experiences with the handle since we switched to this material.
We should be sending tomahawks for handles in two to four weeks and yours will be included. As soon as it is done, we will resharpen the edges and ship it back to you. Also, if you will let us know your shipping charge, we will reimburse you.
Thanks,
Richard Carmack
Vice President
Customer Service
RMJ Tactical, LLC
Toll Free #866-779-6922 (EDT)
100 Cherokee Blvd. Ste 306
Chattanooga, TN 37405
contact@rmjtactical.com "
im not not sure it gets much better than that!! This is why I pay a little more for quality stuff. Don't hesitate to do business with rmj!!
"Thank you for sending us your tomahawk. We will be rehandling your tomahawk. Your handle was molded with what we thought at the time was a truely indestructible material (delron). We could not break it in any of our test. However, with time, it seems to get brittle and if it is dropped and lands ackwardly, is subject to break. Funny thing is, that it is almost impossible to replicate in tests. We will cut the old handle off of your tomahawk and re mold the handle with a high durometer synthetic rubber. We have had no bad experiences with the handle since we switched to this material.
We should be sending tomahawks for handles in two to four weeks and yours will be included. As soon as it is done, we will resharpen the edges and ship it back to you. Also, if you will let us know your shipping charge, we will reimburse you.
Thanks,
Richard Carmack
Vice President
Customer Service
RMJ Tactical, LLC
Toll Free #866-779-6922 (EDT)
100 Cherokee Blvd. Ste 306
Chattanooga, TN 37405
contact@rmjtactical.com "
im not not sure it gets much better than that!! This is why I pay a little more for quality stuff. Don't hesitate to do business with rmj!!