Got to give a big +1 on they're customer service.
I was at the range and having problems with my P95. The left side safety was popping out every shoot or two. If I keep shooting it would fall out completely. So I called them and their suggestion was to bend the extractor a few degrees. So I did and was still having the same problem. So I called back but wasn't able to talk to the tech. So I left my name/# and didn't expect to hear back form them until later in the day or tomorrow. With in 30 minutes I was talking to the tech. after a breif conversaion he sent me a new extractor. Didn't evan ask me to pay for the shipping. Everyone I spoke was very nice and helpful.
I give them !!!!
I was at the range and having problems with my P95. The left side safety was popping out every shoot or two. If I keep shooting it would fall out completely. So I called them and their suggestion was to bend the extractor a few degrees. So I did and was still having the same problem. So I called back but wasn't able to talk to the tech. So I left my name/# and didn't expect to hear back form them until later in the day or tomorrow. With in 30 minutes I was talking to the tech. after a breif conversaion he sent me a new extractor. Didn't evan ask me to pay for the shipping. Everyone I spoke was very nice and helpful.
I give them !!!!