Soldiers returning from Afghanistan charged $2,800 for extra baggage

[joslar15]

http://www.youtube.com/watch?v=sX8luPQZ2I0&feature=related

 

[Sylvain]

Im sure they will be refounded later by the airline or by the army.

 

[96firephoenix]

not gonna fly delta.

 

[E5RANGER375]

its all about the money folks. they just love to screw customers.

 

[kickbacked]

delta apologized and changed their policy to allow 4 bags, Im positive these guys will be getting their money back. Delta fixed this problem immediately and i would have no problem using them to fly as i have in the past

 

[E5RANGER375]

delta use to be awesome in my opinion. I dont know what happened to make them go downhill so fast but they suck.

 

[joslar15]

delta apologized and changed their policy to allow 4 bags, Im positive these guys will be getting their money back. Delta fixed this problem immediately and i would have no problem using them to fly as i have in the past

Only after their Youtube video went viral. Still, pretty * way to treat these guys fresh from the sandbox.

 

[gunman41mag]

I fly US AIRWAYS, don't fly delta {NON UNION} & abuses the soldiers wallet

 

[Mens Rea]

Wow these airlines never cease to amaze me.

 

[kickbacked]

Only after their Youtube video went viral. Still, pretty * way to treat these guys fresh from the sandbox.

as a whole picture it looks extremely bad, however im willing to bet it was someone low down on the totem pole that was just following protocol and didnt want to lose their job. As long as they made up for the mistake i dont see any point on bashing them for it.

 

[Hotdoger]

delta use to be awesome in my opinion. I dont know what happened to make them go downhill so fast but they suck.

Many years ago budget airlines entered their most traveled routes.

They have had and continue to have high operating costs.

 

[HandK]

That is disgraceful!!

 

[CountryBoy19]

as a whole picture it looks extremely bad, however im willing to bet it was someone low down on the totem pole that was just following protocol and didnt want to lose their job. As long as they made up for the mistake i dont see any point on bashing them for it.

That was my thought as well. Somebody way down the chain just didn't have a clue that soldiers were allowed a 4th bag. So they charged them. Once it went viral it caught the attention of upper management and the issue was corrected.

Unfortunately, it often takes something like this to get the attention of upper management. Sometimes the small things just don't make it up the chain to them unless they turn into big things like this has.

 

[45calibre]

on a side note i thought when you got deployed they gave you your weapons over seas?

 

[ATOMonkey]

It is idiotic that soldiers have to fly commercial in the first place.

I heard that their CO covered it and that the airline will possibly be re-imbursing him/her later.

 

[Kutnupe14]

They were so butthurt they made a vid over a mistake? O....k

 

[ATOMonkey]

None of the soldiers had a way to pay the baggage fee. So, the CO covered it, just to get them on the plane.

Delta was probably dragging their feet in refunding him the fees, so he applied a little pressure. Sometimes you need to raise a little hell to get people to take you seriously.

 

[kickbacked]

None of the soldiers had a way to pay the baggage fee. So, the CO covered it, probably to the tune of $50k plus, just to get them on the plane.

Delta was probably dragging their feet in refunding him the fees, so he applied a little pressure. Sometimes you need to raise a little hell to get people to take you seriously.

the title says 2800

 

[ATOMonkey]

My apology, I assumed it was $2800 per.

$2800 total makes much more sense.

 

[CountryBoy19]

on a side note i thought when you got deployed they gave you your weapons over seas?

It depends. I think some units that already have weapons issued to them take them with, and others, receive them once they get there.