I have my RCBS mounted on a 2x6 piece of planed hardwood. The pilot never went in squarely. I had to loosen the universal shell holding device end so the pilot would enter at all. Since the shell holder end is loose, the pilot enters the case ok but requires manipulation. The universal case holder flips the case off about 1 out of 3 times. I then use my RCBS Case Prep Center to debur before measuring. Even then, I think the amount trimmed is dependent on how hard I press on the crank. This shouldn't be the case on any piece of good equipment.
After you get the pilot in the case do you then tighten the shell holder?
With the Universal holders there is slop in relation to the center line of the pilot bushing. So that's why you insert case then pilot after that then tight'en shell holder down. This will make everything in-line, stable and accurate. After ya get one where you want it set it aside for the next time I run that case if your trimming another type of case and do the same. Don't cut that case, just run the stops up to it and lock down. They are not perfect but it will save some time when trimming different cases.