Walmart Ammo Problems???

[whiteman]

Went into my local Walmart today to purchase a box of 357MAGNUM and the gal working at the counter accidently bagged up 357 sig instead. I found this out about 2 minutes after she rang it up, while in the front of the store. I walked back to the sporting goods (5 minutes tops) later and informed her of HER mistake. With the manager standing right there she said NO REFUNDS on ammo????? I could not believe it?? The manager then tells me its a Federal Law?? I just spoke with a gun dealer and they told me its NOT Federal Law but Walmart Policy. So..I guess my next step is..Does anyone need a box of .357 SIG???

 

[thebishopp]

Went into my local Walmart today to purchase a box of 357MAGNUM and the gal working at the counter accidently bagged up 357 sig instead. I found this out about 2 minutes after she rang it up, while in the front of the store. I walked back to the sporting goods (5 minutes tops) later and informed her of HER mistake. With the manager standing right there she said NO REFUNDS on ammo????? I could not believe it?? The manager then tells me its a Federal Law?? I just spoke with a gun dealer and they told me its NOT Federal Law but Walmart Policy. So..I guess my next step is..Does anyone need a box of .357 SIG???

That sounds like their mess up. I wouldn't have left the store without that being corrected. You should have talked to the manager directly and if he/she wouldn't resolve it I would have called corporate right there.

 

[ftwphilly]

I'm not taking the side of Wal-Mart but I have purchased ammo there as well and in direct display is the "No Refunds" on ammo purchases. It sucks I'm sure. Also, I've noticed that some of the individuals in sporting goods aren't in tune with what they actually have. I'm very specific with my interactions with them in what I want to avoid any misinterpretations.

 

[brutalone]

I doubt their manager had the ability to over ride the computer system and issue a refund. However he certainly could have been apologetic and offered a store some type of store credit...

 

[eldirector]

It is not against Federal Law.

Besides, you were asking for an exchange to correct their mistake, not a refund. Walmart doesn't hire people for their thinking abilities, though.

 

[cubby]

Went into my local Walmart today to purchase a box of 357MAGNUM and the gal working at the counter accidently bagged up 357 sig instead. I found this out about 2 minutes after she rang it up, while in the front of the store. I walked back to the sporting goods (5 minutes tops) later and informed her of HER mistake. With the manager standing right there she said NO REFUNDS on ammo????? I could not believe it?? The manager then tells me its a Federal Law?? I just spoke with a gun dealer and they told me its NOT Federal Law but Walmart Policy. So..I guess my next step is..Does anyone need a box of .357 SIG???

we run no returns on ammo, also. i feel your pain. but the guy is only doing what he is told. and odds are 100% he has never attempted to verify the law. doesn't really matter though. if he returns the ammo, even on their mistake, he will be terminated. he could, however, give you a box of the correct ammo at a reduced price. i wouldn't. but my customers bring up their own purchases, so the mistake would be the customer.

in the end, his hands are really tied.

 

[BiscuitNaBasket]

Don't shop at Walmart.

 

[whiteman]

Oh..They had a sign that stated no refunds on ammo, but that is NOT my problem. They screwed it up..I told her what box, pointed at it and two other boxes I needed. She opened the case from the back took them out and rang them up. It was a honest mistake, as she was very chatty and was going on about good deals on ammo and shooting a racoon??? she just got the wrong box. The manager also told me that they fired the previous manager a few months back for returning ammo. So I am sure he was a bit tense about the situation. OH WELL..Lesson learned. I just can not believe that I had not left the store and they still could not return it. He (manager) went on the say, " if they found it seconds after it was in the system, they could still NOT return the ammo."

 

[cubby]

yeah. its not about the timeline, its about the item. some items, return years later. no problem! some items, you bought it, you own it. ammo is one.

 

[jgreiner]

Went into my local Walmart today to purchase a box of 357MAGNUM and the gal working at the counter accidently bagged up 357 sig instead. I found this out about 2 minutes after she rang it up, while in the front of the store. I walked back to the sporting goods (5 minutes tops) later and informed her of HER mistake. With the manager standing right there she said NO REFUNDS on ammo????? I could not believe it?? The manager then tells me its a Federal Law?? I just spoke with a gun dealer and they told me its NOT Federal Law but Walmart Policy. So..I guess my next step is..Does anyone need a box of .357 SIG???

That is why I always walk WITH THEM to the ammo cabinet and point out EXACTLY what I want. Often they just have me reach in and pull out what I need. Never had a problem.

 

[mmills50]

Went into my local Walmart today to purchase a box of 357MAGNUM and the gal working at the counter accidently bagged up 357 sig instead. I found this out about 2 minutes after she rang it up, while in the front of the store. I walked back to the sporting goods (5 minutes tops) later and informed her of HER mistake. With the manager standing right there she said NO REFUNDS on ammo????? I could not believe it?? The manager then tells me its a Federal Law?? I just spoke with a gun dealer and they told me its NOT Federal Law but Walmart Policy. So..I guess my next step is..Does anyone need a box of .357 SIG???

Options:

buy a gun that shoots .357 sig so you don't waste the cost of ammo

Sell it on the classifieds at your cost or slightly less

Keep it and count it as a learning experience

What ever you do ... quit yer damn belly aching

 

[jontz]

Your situation reminds me of an old Seinfeld episode:

"Sorry, it's store policy."
"But you own the store!"
"Even I am not above the policy."

It sucks that they wouldn't exchange it, but thanks for posting nonetheless. I'll be sure to double check my ammo boxes from here on out!

 

[crispy]

That's why when I'm back at the little auxiliary counter by the ammo case, I go through every box before I allow him to start ringing it up.

 

[whiteman]

Options:

buy a gun that shoots .357 sig so you don't waste the cost of ammo

Sell it on the classifieds at your cost or slightly less

Keep it and count it as a learning experience

What ever you do ... quit yer damn belly aching

This was just to help notify folks of Walmart Policy. Even though it was just as much my fault I dont agree with how they handle it.

 

[DoggyDaddy]

Oh yea..thats a smart thing to do??? Buy a gun just to shoot $17 worth of ammo?? what a DUMB A$$

This was just to help notify folks of Walmart Policy. Even though it was just as much my fault I dont agree with how they handle it.

I think he was trying to be helpful... who can't use a good excuse to buy another gun??

 

[Bang-bang]

Umm i have a 357 Sig, and I am willing to buy it. Pm with more info, Type / Cost.

 

[DoggyDaddy]

Don't some .40's shoot .357 SIG as well? Or what am I thinking?

 

[Spikedog]

I am careful there too. The prices are what keeps me coming back. I've seen some of the counter help at Walmart. I too am very specific and actually point to the exact box that I want.

 

[Roadie]

Oh yea..thats a smart thing to do??? Buy a gun just to shoot $17 worth of ammo?? what a DUMB A$$

This was just to help notify folks of Walmart Policy. Even though it was just as much my fault I dont agree with how they handle it.

IBTL

Etc, etc

 

[85t5mcss]

Nope, no lock. But, there is a missing post. LOL.

Back on topic. It sucks, yes. It's their policy, yes. Fortunately it was just one box. Live and learn. Next time I know you will be watching closer. I do, and will be even more observant next time. Thanks for the post. Now others know as well.