snowwalker
Expert
To all the above I would add TALK TO THEM. I have only done one sale without talking to the person and that was on INGO. For me, I need to talk to you and everything can be done in one 3 minute phone call. I have walked away from several deals after talking to someone and it did not feel right. The phone call is easier than PM's back and forth. If there is a problem of traffic, flat tire, etc., a courtesy call is very much appreciated.