Who else is frustrated with Palmetto State Armory?

[churchmouse]

I have been in the store in Palmetto. It is a very cool place. I have family in near by Irmo and my cousin shops there often. He knows the staff and I got a tour. Nice place.

 

[atvdave]

right now you can get a shield for 339...i have almost purchased that and still may but i would like to get a little quicker...plus that fact i am in florida now and i dont know who to go with for an ffl down here yet

You can get a shield from Whittaker gun's for $350.99, only $11.00 more. I don't know on how fast they ship due to that they are only about a 30 min drive for me, and a local FFL who goes down there every week to pick up our guns for the Evansville folks.

 

[maxmayhem]

​but...i would really like to know if the bolt assemblies are out of stock or its a website glitch..because i need 3 of these for three bolt carriers i have...but...i dont want to call twenty times to find out to get to a real person...so its a catch 22 ..and the underlying source of my frustration....

 

[gregkl]

I have had good luck with them to date. I did receive a Magpul stock the other day just wrapped in bubble wrap. No box, no instructions, no attachment screw. I called them to see if they would send me the screw or tell me what size it is but they insisted I send it back and they would send me a proper one.

I will report back how it all goes.

 

[ryan3030]

Cheap, good, fast.

Choose two.

 

[indyjohn]

Cheap, good, fast.

Choose two.

I have been in many meetings at my place of employment discussing this conundrum at length.

 

[maxmayhem]

so right

Cheap, good, fast.

Choose two.

 

[stauffmw]

I have only made one purchase for a stripped lower, zero issues, shipped to my FFL when they promised. I would do it again with them.

 

[maxmayhem]

this will be worked out but it will not be worked out soon....LOL

I have had good luck with them to date. I did receive a Magpul stock the other day just wrapped in bubble wrap. No box, no instructions, no attachment screw. I called them to see if they would send me the screw or tell me what size it is but they insisted I send it back and they would send me a proper one.

I will report back how it all goes.

 

[TontoKowalski]

A friend of mine bought one of their complete lowers and when it came the bolt stop latch was frozen in place and non-functional. The pin refused to be pushed out all the way either, and PSA danced around making it right just long enough for my friend to figure it was easier to keep it as a paper weight than deal with their customer service.

 

[maxmayhem]

this is what credit card disputes are for...

A friend of mine bought one of their complete lowers and when it came the bolt stop latch was frozen in place and non-functional. The pin refused to be pushed out all the way either, and PSA danced around making it right just long enough for my friend to figure it was easier to keep it as a paper weight than deal with their customer service.

 

[maxmayhem]

double post sorry!

A friend of mine bought one of their complete lowers and when it came the bolt stop latch was frozen in place and non-functional. The pin refused to be pushed out all the way either, and PSA danced around making it right just long enough for my friend to figure it was easier to keep it as a paper weight than deal with their customer service.

 

[edporch]

I've never used them.
I would rather deal with people that ship promptly in a predictable manner.

To then hear of these other flaky things just makes it more unlikely yet I'll ever deal with them.

 

[maxmayhem]

for the most part they are reliable....three week shipping time and better prices...but most people dont have patience or tolerance for their slow shipping and occasional shenanigans....

I've never used them.
I would rather deal with people that ship promptly in a predictable manner.

To then hear of these other flaky things just makes it more unlikely yet I'll ever deal with them.

 

[AngryRooster]

I bought from them quite a bit in the past. Until they deleted my customer information and could not give me a history of purchases for something I was looking for. The last straw for me was when they got hostile and threatened posters on ARFCOM with legal action when we were discussing BCGs and recent quality. After that I wrote them an email and told them I would never be dealing with them again and why. Not one thin dime since then, April 2013.

 

[atvdave]

I bought from them quite a bit in the past. Until they deleted my customer information and could not give me a history of purchases for something I was looking for. The last straw for me was when they got hostile and threatened posters on ARFCOM with legal action when we were discussing BCGs and recent quality. After that I wrote them an email and told them I would never be dealing with them again and why. Not one thin dime since then, April 2013.

They got hostile with me as well... Never spent a dime with them after that, and never will. There are just too many other good gun supply company's out there than to have to deal with the ass holes.

 

[AngryRooster]

They got hostile with me as well... Never spent a dime with them after that, and never will. There are just too many other good gun supply company's out there than to have to deal with the ass holes.

Yep, Customer service matters, at least to me it does. Since then I've bought over a dozen pistols, all of which they sell and were slightly cheaper than what I paid. Also 3 BCM rifles that could have easily been PSA rifles instead. Tons of ammo, mags, components and accessories.

Had they not eliminated my purchase history, gotten nasty online & threatened legal action for a simple discussion, then most of those purchases would have probably been made through them. I've sold off every PSA branded item I own.

 

[maxmayhem]

so you were saying that palmetto bcg's were not that great and they threatened you with a libel suit or what????

I bought from them quite a bit in the past. Until they deleted my customer information and could not give me a history of purchases for something I was looking for. The last straw for me was when they got hostile and threatened posters on ARFCOM with legal action when we were discussing BCGs and recent quality. After that I wrote them an email and told them I would never be dealing with them again and why. Not one thin dime since then, April 2013.

 

[maxmayhem]

is that the underlying reason purchase histories were deleted...i dont follow...

Yep, Customer service matters, at least to me it does. Since then I've bought over a dozen pistols, all of which they sell and were slightly cheaper than what I paid. Also 3 BCM rifles that could have easily been PSA rifles instead. Tons of ammo, mags, components and accessories.

Had they not eliminated my purchase history, gotten nasty online & threatened legal action for a simple discussion, then most of those purchases would have probably been made through them. I've sold off every PSA branded item I own.

 

[atvdave]

Hell... I know of two FFL dealers who will not do a transfer with them as well due to their BS.... Not worth their time.