Why would the OP expect the business, who has likely already recieved some sort of deposit, to provide customer support? I mean really? They can't have that many damn floor plans that this stuff isn't already on file.
You are right though, how stupid of that poor out of town college student to forget to measure the apartment before placing a deposit. Maybe someone decided they would buy him/her furniture this summer and he didn't plan for this new stuff when getting the next apartment??
I say you call and pretend to be an interested client. "Hey im looking at your website and see your plans...what's the demensions? I really can't make it all the way down to Bloomington and trying to get most of the info via phone" they will do anything for a buck, it's once they get it the service stops! Or just politely ask one of our fine INGOers to measure for ya. Then when you get back down to Bloomington, buy em a beer or a box of ammo!
You are right though, how stupid of that poor out of town college student to forget to measure the apartment before placing a deposit. Maybe someone decided they would buy him/her furniture this summer and he didn't plan for this new stuff when getting the next apartment??
I say you call and pretend to be an interested client. "Hey im looking at your website and see your plans...what's the demensions? I really can't make it all the way down to Bloomington and trying to get most of the info via phone" they will do anything for a buck, it's once they get it the service stops! Or just politely ask one of our fine INGOers to measure for ya. Then when you get back down to Bloomington, buy em a beer or a box of ammo!