I already hate my landlord...

[AZ Hunter]

Why would the OP expect the business, who has likely already recieved some sort of deposit, to provide customer support? I mean really? They can't have that many damn floor plans that this stuff isn't already on file.

You are right though, how stupid of that poor out of town college student to forget to measure the apartment before placing a deposit. Maybe someone decided they would buy him/her furniture this summer and he didn't plan for this new stuff when getting the next apartment??

I say you call and pretend to be an interested client. "Hey im looking at your website and see your plans...what's the demensions? I really can't make it all the way down to Bloomington and trying to get most of the info via phone" they will do anything for a buck, it's once they get it the service stops! Or just politely ask one of our fine INGOers to measure for ya. Then when you get back down to Bloomington, buy em a beer or a box of ammo!

 

[ReSSurrected]

...I'm home from IU on summer break, <snip> I cant really buy furniture if I dont know whats going to fit ...

You're a college student for crying out loud! You don't need furniture!! Milk crates and a fridge for the beer and you're golden!!!

 

[88GT]

Why would the OP expect the business, who has likely already recieved some sort of deposit, to provide customer support? I mean really? They can't have that many damn floor plans that this stuff isn't already on file.

You are right though, how stupid of that poor out of town college student to forget to measure the apartment before placing a deposit. Maybe someone decided they would buy him/her furniture this summer and he didn't plan for this new stuff when getting the next apartment??

I say you call and pretend to be an interested client. "Hey im looking at your website and see your plans...what's the demensions? I really can't make it all the way down to Bloomington and trying to get most of the info via phone" they will do anything for a buck, it's once they get it the service stops! Or just politely ask one of our fine INGOers to measure for ya. Then when you get back down to Bloomington, buy em a beer or a box of ammo!

It's a college town. They are not hurting for tenants.

 

[AZ Hunter]

It's a college town. They are not hurting for tenants.

What's that have to do with providing a little bit of customer service?

That's the real reason for the thread right? Plus, I don't care how hard up you are for "tenants"...they'll do what needs to be done to make a money.

 

[joslar15]

What's that have to do with providing a little bit of customer service?

That's the real reason for the thread right? Plus, I don't care how hard up you are for "tenants"...they'll do what needs to be done to make a money.

Well, they have found the minimal level of "customer service" required to keep their units rented. Unfortunately for the OP, his request is beyond that level.

 

[AZ Hunter]

Well, they have found the minimal level of "customer service" required to keep their units rented. Unfortunately for the OP, his request is beyond that level.

That's my point in my original post....he paid the deposit, they got their money, "now leave me along college boy and come measure it your damn self!" HAHA

 

[88GT]

That's my point in my original post....he paid the deposit, they got their money, "now leave me along college boy and come measure it your damn self!" HAHA

It didn't matter that he paid or not, he'd have received the same response. That's where the college town detail becomes pertinent: a nearly limitless supply of customers for housing generally precludes the need to provide customer service on any meaningful level.

 

[longbow]

is it Bradford Place...................don't get me started..