I'll have to agree that in my experience PSA also went above the norm and took care of me when there was a mixup which resulted in a delay with an upper that I ordered a couple of years ago.
They not only apologized and took steps to rectify the situation I had discovered when my order finally arrived that they upgraded the barrel in the upper to a premium CHF barrel at no additional cost to make things right.
They not only apologized and took steps to rectify the situation I had discovered when my order finally arrived that they upgraded the barrel in the upper to a premium CHF barrel at no additional cost to make things right.