I ordered a gun part from Ruger close to 4 weeks ago and I received emails from Ruger that it was shipped and confirmation from UPS. I was later notified the package was delivered, except it wasn’t. I called UPS and was told they would look into it and would receive call back that day. After not call I called again and was told the same thing. No call by the next day so I called again and was told it was delivered.
I explained to them again it was NOT delivered. They said they’d look into it but could take 8 days and I needed to take it up with the shipper. I asked what proof they have the package was delivered. I was told there is not proof and they confirmed my statement that the driver could simply throw the package out of the truck and say it was delivered.
So so I called Ruger and went through it all again and was told all the same stuff. I was then told the package had been re-scanned into UPS showing the package was never delivered.
Now today, UPS manages to be able to deliver a pair of shoes with no problem.
I have two questions...
1. Has anyone had problems with UPS and gun parts...given that “Ruger” would be on the shipping label.
2. Am I being over sensitive?
Sorry for the long post but to me something seems amiss.
I explained to them again it was NOT delivered. They said they’d look into it but could take 8 days and I needed to take it up with the shipper. I asked what proof they have the package was delivered. I was told there is not proof and they confirmed my statement that the driver could simply throw the package out of the truck and say it was delivered.
So so I called Ruger and went through it all again and was told all the same stuff. I was then told the package had been re-scanned into UPS showing the package was never delivered.
Now today, UPS manages to be able to deliver a pair of shoes with no problem.
I have two questions...
1. Has anyone had problems with UPS and gun parts...given that “Ruger” would be on the shipping label.
2. Am I being over sensitive?
Sorry for the long post but to me something seems amiss.