Yes Sir!, it isn't all about how much I personally benefit if the community goes down hill.
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Self Checkout
- Thread starter wcd
- Start date
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- Jan 12, 2012
- 27,286
- 113
This is interesting. I was not previously aware and thus far have taken the position that there is a special place in Hell for the inventor of self-checkout. I may have to re-evaluate!
To all those complaining that the self-checkouts are putting people out of work, I would suggest that they approach the managers of the stores and encourage them to go back to the practice of putting those people to work restocking the shelves while the store is closed, instead of doing it at peak shopping times like they all seem to do now. Nothing like fighting the Chins and their 3 generation shopping contingents while simultaneously having to deal with empty shelves and carts full of boxes blocking the aisles. 
They can be employed without having to man the registers.
They can be employed without having to man the registers.
- Jan 12, 2012
- 27,286
- 113
Oil? Alcohol? Dish water?
I ran a register while the self check outs came along and it actually didn't cost anyone their job. What you have instead is that the same single lane they would have open with that 1 person is now running 5 lanes: 4 self checks and the kiosk (which is a regular register too, normally, in most places). Maybe 1 or 2 days a year would ever see all of the checkouts open at 99% of retailers.
I'll also add that it's not like your restricting someone's bright future by kicking them off a career of running a register. Cashier is normally the lowest paid position in the store and usually the lowest skilled. It's also a career that is going to vanish as soon as widespread RFID is integrated into products, which is for sure coming. It won't be long before the store just "knows" what you have in your cart and charges you as you walk through the lanes.
In the meantime, the only store that does self check out correctly is Sam's. Give me the scanning gun, no scale, no bags, and just let me fly.
I'll also add that it's not like your restricting someone's bright future by kicking them off a career of running a register. Cashier is normally the lowest paid position in the store and usually the lowest skilled. It's also a career that is going to vanish as soon as widespread RFID is integrated into products, which is for sure coming. It won't be long before the store just "knows" what you have in your cart and charges you as you walk through the lanes.
In the meantime, the only store that does self check out correctly is Sam's. Give me the scanning gun, no scale, no bags, and just let me fly.
Might not be the panacea the retailers hoped it would…
“With paper-thin margins, retailers thought they'd hit paydirt with self-checkout. Cut wages, shorten lines, and make shopping, aka spending money, "easier." But instead of improving the bottom line, stores are losing money.”
“One study shows that retailers who rely heavily on this technology have double the industry loss rate. Shrinkage is the technical term for this loss, and it can mean the difference between solvency, survival, and store closings.”
pjmedia.com
“With paper-thin margins, retailers thought they'd hit paydirt with self-checkout. Cut wages, shorten lines, and make shopping, aka spending money, "easier." But instead of improving the bottom line, stores are losing money.”
“One study shows that retailers who rely heavily on this technology have double the industry loss rate. Shrinkage is the technical term for this loss, and it can mean the difference between solvency, survival, and store closings.”
Is Self-Service Checkout Being Cashiered?
pjmedia.com
Might not be the panacea the retailers hoped it would…
“With paper-thin margins, retailers thought they'd hit paydirt with self-checkout. Cut wages, shorten lines, and make shopping, aka spending money, "easier." But instead of improving the bottom line, stores are losing money.”
“One study shows that retailers who rely heavily on this technology have double the industry loss rate. Shrinkage is the technical term for this loss, and it can mean the difference between solvency, survival, and store closings.”
Is Self-Service Checkout Being Cashiered?
Because in their estimates, they figured loss would stay the same, or increase a 'bit'.
People never figure human responses.
Just like when they make laws.
I see this is an old thread resurrected....
I am not one to do selfcheckout. For some reason, I ALWAYS get the flashing light and need help. I went with a friend to Lowes and he said, no it works, I said no way, It never works for me, he said I will show you. Yep, we got the flashing light and busted out laughing. Then he kept trying to make an excuse why it did not work.
I wanted to post this, because it was not brought up.
BTW, The news is saying self checkouts are going away. Mostly from too much theft. Another problem they have, if a cashier misses a scan, it is a mistake. If you miss a scan, it is theft and you can be prosecuted for it. Miss that 4th can of beans that beeped, but did not scan? Watch out for the popo. How do you prove it is a mistake not a theft??? The stores say you should check off every item on the receipt to make sure you paid for all of them.
How Self-Checkout Could Lead to Criminal Charges
What happens if you use the self-checkout lane and you forget to ring-up an item? Unfortunately, it could lead to criminal charges.
pappalardolaw.com
Self Checkout Theft (Or Honest Mistake?) - David Tarr Can Help
Whether accidental or not, a self-checkout theft charge can lead to arrest, jail, fines and the stigma that goes along with it.
www.davidtarrlaw.com
I see this is an old thread resurrected....
I am not one to do selfcheckout. For some reason, I ALWAYS get the flashing light and need help. I went with a friend to Lowes and he said, no it works, I said no way, It never works for me, he said I will show you. Yep, we got the flashing light and busted out laughing. Then he kept trying to make an excuse why it did not work.
I wanted to post this, because it was not brought up.
BTW, The news is saying self checkouts are going away. Mostly from too much theft. Another problem they have, if a cashier misses a scan, it is a mistake. If you miss a scan, it is theft and you can be prosecuted for it. Miss that 4th can of beans that beeped, but did not scan? Watch out for the popo. How do you prove it is a mistake not a theft??? The stores say you should check off every item on the receipt to make sure you paid for all of them.
How Self-Checkout Could Lead to Criminal Charges
What happens if you use the self-checkout lane and you forget to ring-up an item? Unfortunately, it could lead to criminal charges.pappalardolaw.com
Self Checkout Theft (Or Honest Mistake?) - David Tarr Can Help
Whether accidental or not, a self-checkout theft charge can lead to arrest, jail, fines and the stigma that goes along with it.
So is it theft from you if you go through a cashier line and they accidentally scan something twice without realizing it? Had it happen to me twice within the last month. One of the cashier's was less than happy when I called them out for it!
Like I said, If the cashier makes a mistake, it is a mistake. It is their job. But if you make a mistake. It is a crime. This is not my opinion... It is the law. I know what you mean, they are not happy to be called out on it. But look over the links I posted.
I just read another article the other day about a lady taken away in cuffs because she missed a can of food. I could not find it in a quick search.
Calling BS that a mistake scanning a can of beans constitutes a crime. Now if you forget or failed to scan a TV different story. Heck they are not even having shoplifters arrested and prosecuted…
Not this video, but here is another one.
A few more prosecuted.
https://www.youtube.com/watch?v=HWsOO-V0Rgw
https://www.youtube.com/watch?v=z1iPhJ9Fzs0
A few more prosecuted.
https://www.youtube.com/watch?v=HWsOO-V0Rgw
https://www.youtube.com/watch?v=z1iPhJ9Fzs0
I can't find that exact video. But I remember it was a black woman who miss scanned one can valued under $3. Technically, not paying for one item is still a crime, no matter what the dollar amount is.
I agree with the cart load of tvs running out the door that get away free. And they are going after the people that don't scan all of their self checkout purchases. Check out the videos. They total up all your misscans over time and go after you once it hits a certain dollar amount. Sure almost all are stealing.
Hey, I don't think it is right, and knowing my luck, I won't mess with it.
Look at the first video, they arrested her for missing a bag of reeses.
I feel like there is some more context behind this. I can't imagine how prosecuting people for small missed items will help their bottom line. We mostly use Meijer as our primary store and if they were to come after us for something silly like a missed bag of candy they risk loosing literally thousands of dollars/year in food sales (family of 5).
I'd have to go to a different store at least 5 minutes out of my way. The Neighborhood WM on my way home is 100% self checkout now.
After Christmas I took a bunch of Christmas cash to load a gift card for my teen. I went to the customer service desk and explained I did not feel comfy shoving that much cash in a self serve unit and preferred to interact with a human.
They refused to serve me and told me I had to suck it up and use the self checkout, as its against their policy to do the transaction there.
The only bonus is I dont have some blue hair asking me for my receipt like the regular WM that is sorta on my way home. (getting off the interstate halfway home)
My favorite story goes the other way. Back in the day a grocery cashier was half-a**ing it and BSing with the next cashier over.
She was OBVIOUSLY phoning it in because she just kept the same rhythmic cadence of about 1 scan per second. She was so preoccupied with her conversation she didnt notice that every 3rd or 4th item didnt beep. Beep or not, it went in the bag and she reached for the next item without missing a beat.
I was so shocked at her aloofness that I did even think to stop her. I just kept watching expecting her to eventually notice one didnt scan, but nope. I probably saved $10-20 or so that day. lol
